Privacy policy

Effective Date: 16 May 2026

At Jamsida, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you. It is intended to operate consistently with applicable Indian privacy, consumer-protection and e-commerce requirements. The Department of Consumer Affairs maintains the Consumer Protection (E-Commerce) Rules, 2020 and the 2026 amendment rules. Consumer Affairs

1. Business Information

Trade Name: Jamsida
Legal Name: Jamsida
Business Type: Proprietorship
GSTIN: 36DGBPJ0204B1ZB

Registered Business Address:
Floor No. 2, Building No. 3,
Jamsida, Adilabad Bypass,
Dasnapur, Adilabad,
Telangana – 504001, India.

2. Information We Collect

When you use our website or place an order, we may collect:

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order details
  • Transaction and payment-related information
  • Customer-support communications
  • Device, browser and website usage information

3. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders.
  • Arrange shipping and delivery.
  • Process payments, refunds and cancellations.
  • Provide customer support.
  • Handle returns, replacements and exchanges.
  • Send order and delivery updates.
  • Prevent fraud, misuse and unauthorized transactions.
  • Improve our website, products and services.
  • Maintain business and transaction records.
  • Comply with applicable legal and regulatory requirements.

4. Payment Information

Payments may be processed through third-party payment gateways.

Payment providers may collect and process payment information according to their own privacy policies and security procedures.

We do not intentionally store complete payment-card credentials unless necessary and permitted for legitimate business purposes.

5. Sharing of Information

We may share necessary information with service providers that help us operate our business, including:

  • Payment processors
  • Courier and logistics partners
  • Website hosting providers
  • Technology providers
  • Analytics providers
  • Customer-support providers
  • Government or law-enforcement authorities where legally required

We do not sell your personal information for unrelated purposes.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly.
  • Remember customer preferences.
  • Understand website usage.
  • Improve website performance.
  • Provide a better customer experience.

You may manage or disable cookies through your browser settings, although some website features may not function properly as a result.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary for:

  • Order fulfilment
  • Customer support
  • Returns and refunds
  • Accounting and business records
  • Dispute resolution
  • Fraud prevention
  • Legal and regulatory compliance

When information is no longer reasonably required, it may be deleted or anonymized where appropriate.

9. Your Privacy Rights

Subject to applicable law, you may request:

  • Access to relevant personal information held by us.
  • Correction of inaccurate information.
  • Assistance regarding your personal information.
  • Information about how your data is being used where applicable.

For privacy-related requests, please contact us through the customer-support/contact facility provided on our website.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of independent third-party websites. Customers should review the privacy policies of those websites before providing personal information.

11. Children's Privacy

Our website is not intentionally designed to collect personal information from children without appropriate consent where such consent is required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in:

  • Our business practices
  • Website functionality
  • Services
  • Technology
  • Applicable laws or regulations

Any updated version will be published on our website with the revised effective date where appropriate.

13. Contact Us

For questions, privacy requests or concerns regarding this Privacy Policy, please contact Jamsida through the customer-support/contact details provided on our website.

Jamsida
GSTIN: 36DGBPJ0204B1ZB
Business Type: Proprietorship

Registered Address:
Floor No. 2, Building No. 3,
Jamsida, Adilabad Bypass,
Dasnapur, Adilabad,
Telangana – 504001, India.